By using the MPY TOKEN Platform, the USER expressly guarantees that he/she is fully capable (over 18 years of age without any legal impediment) to exercise and enjoy all services.

1. IMPORTANT DEFINITIONS

For the purposes of this document, the following definitions and descriptions should be considered for better understanding:

USER: person who accesses or interacts with the functionalities offered by the websites, applications and services offered by MPY TOKEN. The USER must have the legal capacity to accept and consent to this PRIVACY POLICY and other documents of the organization.

ACCOUNT: is the way in which the USER is represented when accessing the functionalities of the website, applications and services offered by MPY TOKEN, usually corresponding to a set of data that represents the USER (such as registration data) and other relevant data to ensure a more appropriate and complete relationship between MPY TOKEN and the USER.

COOKIES: small files or data packets sent by MPY TOKEN to the USER’s device to identify and collect information that helps MPY TOKEN to improve the services provided to the USER.

PERSONAL DATA: information relating to an identified or identifiable natural person. They may include, for example, name, address, email, phone number, identification number, IP address.

DATA PROTECTION OFFICER: natural or legal person designated by MPY TOKEN responsible for acting as a communication channel between the controller and the interested parties.

DATABASE: Structured set of personal data located in one or more places, in electronic or physical format.

CONSENT: is the free, informed and unequivocal manifestation through which the USER accepts the use of their personal data.

PAYMENT GATEWAY: It is the company that provides a service that consists of connecting the platforms for the sale of products, with acquirers, Sub-Acquirers, Brands or Intermediaries, in order to improve and ensure security in the relationships between “buyers” and “selling USERS”.

PAYMENT GATEWAY USERS: natural persons or natural persons registered and using the payment gateway.

1. INFORMATION ON DATA COLLECTION

1.1 WHAT KIND OF INFORMATION DO WE COLLECT?

Personal DATA will be collected when they are voluntarily entered or sent by the USER on the website, applications and services offered by MPY TOKEN, such as account creation, navigation, interaction with content and acquisition of services.

Personal Data will also be collected that is sent in an automated way and without the need for any action on the part of the USER, such as through Cookies or partners who have obtained authorization to share personal data with MPY TOKEN.

MPY TOKEN treats USERS’ personal data as necessary to comply with its legal and contractual obligations, operate business, provide the products and services that USERS use.

The legal basis that legitimizes the processing of personal data will be the consent given when registering and registering on the platform, expressly accepting these provisions.

INFORMATION AND CONTENT YOU PROVIDE

We collect the content, communications and other information you provide when you register to create an account: full name, USER’s document identification number, date of birth, email address, telephone number.

INFORMATION ABOUT TRANSACTIONS MADE ON OUR PAYMENT GATEWAY

If you use our payment gateway for purchases or other financial transactions, we collect account or transaction information. This includes payment information; other account and authentication information; billing and contact details.

ACCESS REGISTRATION INFORMATION

We collect information from and about the computers, phones, and other web-connected devices you use when accessing our platform that integrates with our payment gateway, and combine that information from the different devices you use.

The information we obtain from these devices includes:

1. Device attributes: Information such as operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, names and types of files and applications, and add-ons.
2. Network and connections: Information such as the name of your mobile operator or Internet service provider, language, time zone, mobile number, IP address, connection speed.
3. Device signals: Bluetooth signals and information about nearby Wi-Fi access points, beacons, and cell towers.
4. Device configuration data: Information that allows us to receive through the settings of the device you activate, such as access to your GPS location, camera, or photos.

1.2 HOW DO WE USE THIS INFORMATION?

Device Access/Login Creation: The personal data collected when creating your account will be used for identification and authentication of use on our services. This way, you can use the same account information to connect from any location or device.

Improving our products and services: Your personal data will be used to create a profile about you, understand how you use our products and services, develop new products and services that are more interesting and relevant, as well as personalize the products and services we already offer you.

Processing your transaction: It uses the personal data described above to process, deliver and report on the status of its transactions.

Carry out checks: We will also use your personal data to assess its suitability and prevent fraud.

Customer Service: if you contact our Customer Service Channels, we will use personal data to process your request and offer you the best possible service/solution.

For marketing: When you sign up to receive newsletters from MPY TOKEN, create an account, request or provide feedback on a product or service online, or use our website, we will use your personal data to create a profile based on the information we have about you. We create your profile according to your preferences to offer you the best personalized experience and to send personalized marketing messages and newsletters, as well as for opinion research. To achieve these goals, MPY TOKEN uses your personal data according to how you interact with our brand through all the different channels described above and the information we collect about them, through each of these channels, is related to both your interests and your preferences. This insight allows us to offer the best possible experience. If you have allowed us to send you marketing communications, we will use the information you have provided to us, when interacting with us, to send messages of this nature, but in a personalized way, about the products or services, discounts, gifts, events and commercial promotions made by MPY TOKEN. In some circumstances, we will also combine your personal information with that of others to create comprehensive reports on how customers use our products and services and experience our brand, but for statistical reasons we will use your personal data in an anonymous form. In addition, we will send you direct marketing communications through the channel you choose and authorize, such as email, phone, or social media. As we have mentioned, the messages we deliver will be personalized and personalized to your individual preferences and interests. We use analytics to generate these personalized messages. These direct marketing messages may contain information about MPY TOKEN products and services, events, sweepstakes or promotions, and news. We will also use channels for opinion polls (to ask you if you want to participate in a poll) in certain circumstances, as well as to learn more about your experience.

Retargeting: Our websites use retargeting technologies. This ensures that we show our visitors, who have already shown interest in our shop and our products and/or services, our advertisements on other websites. We believe that serving personalized interest-based ads is more interesting and relevant to our customers than the ad service that has no personal connection. Retargeting technologies analyze the information we collect about your interactions, as described above, with respect to marketing, including your cookies, and display advertisements based on your previous web browsing behavior.

Enriching our data: By obtaining your information from a variety of sources, we combine this information, in some circumstances, to enrich our understanding of your preferences regarding our products and services, in order to improve your experience by sending you personalized marketing or preparing more effective marketing campaigns.

Improving our products and services: We use the personal data we have about you (as well as personal or anonymous information generated by your personal information) to carry out our analysis and research, including: data science or analytics, in which we combine information (personal and/or confidential obtained from the use of a Training application or your browsing history,    navigation, for example) that we maintain on a large scale, with the aim of learning more about our customers and their preferences, identifying their patterns and trends, improving the USER’s experience on our websites, providing information, content and offers adapted to needs in an individualized way, generic research and statistical purposes, or even for the purposes of MPY TOKEN’s aggregated group reports. It may also help us develop new products and services, monitor their performance, and/or improve our technology.

Website: The personal data collected through our website will be used to be able to evaluate browsing behaviors on our website, understand where we can improve, optimize our products and services, as well as personalize and improve your experience on our website.

Performance Analysis: We will use your personal data (including through anonymization and aggregation with the personal information of other customers) for sales, supply chain and financial analysis purposes to determine how MPY TOKEN is performing, where improvements can be made and, if necessary, inform our parent company or group affiliates.

We will ask for your permission if we want to use your personal data for purposes other than those mentioned in this Privacy Policy.

1.3 IS YOUR INFORMATION SHARED?

MPY TOKEN operates with routines for automating financial and payment transactions, so you can work together with other companies to provide the services correctly. The exchange of personal data may involve companies such as payment processors, fraud prevention agents, and agencies. Your information is shared with others as follows:

Service Providers and Vendors: We work with third-party partners who help us deliver and improve our payment gateway. We underline that we impose strong restrictions on how our partners can use and disclose the data we provide. We provide information and content to suppliers and service providers that enable our business to operate, whether it’s providing technical infrastructure services, analysing how our platform is used, providing customer service, facilitating payments or conducting surveys.

Law enforcement or legal requests: MPY TOKEN may also share your information with law enforcement or judicial authorities, competent public authorities or other third parties, inside and outside the country in which you reside, if required by applicable law, court decision and request by the authorities, or if necessary to respond to legal process or to participate in any litigation or litigation of any nature.

With companies of the MPY TOKEN Group: We may share the data we collect with the companies of the Economic Group to which MPY TOKEN belongs.  The same guarantees and care that MPY TOKEN has with your data will be replicated by the companies of the MPY TOKEN Group.  The exchange of data with companies of the MPY TOKEN Group will have the following purposes: development of new products and services, offer of products and services that best suit your interests, generation of statistical and aggregated data on the use of our products and services and USER profiles.

1.4 DO WE TRANSFER YOUR DATA TO OTHER COUNTRIES?

We may make international data transfers to other countries in order to carry out some activities related to the services provided to you, as well as to obtain information that may contribute to the improvement of our services.

In any case of sharing with partners located in other countries, we find that the partner is denied that the standard of data protection and information security is compatible with this privacy policy, so your data is always protected in these terms.

2. HOW DO WE PROTECT YOUR INFORMATION?

MPY TOKEN uses its best efforts to respect and protect your personal information from loss, theft or any form of misuse, as well as from unauthorized access, disclosure, alteration and destruction.

We only process your data with a high degree of security, implementing the best practices in use in the industry for data protection, such as encryption techniques, monitoring and periodic security testing. However, it is not possible to fully guarantee the non-occurrence of intersections and breaches of MPY TOKEN’s systems and databases, as the Internet has its security structure constantly improving.

3. HOW LONG IS THE INFORMATION STORED?

MPY TOKEN stores your information for the period necessary for the purposes set out in the MPY TOKEN Terms and Conditions of Use and this Privacy Policy, respecting the data retention period determined by applicable law. 

If you request the deletion of your account, your personal information provided to MPY TOKEN during the use of our services will be permanently eliminated from the required legislation.

In some cases, we may retain your information even if you delete your account, such as in mandatory records that must be maintained in accordance with applicable law, if there is an unresolved issue related to your account (such as an unresolved claim or dispute), or if it is necessary for our legitimate business interests,  how to prevent fraud and improve the security of our USERS.

4. WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?

The holder of the personal data has the right to obtain from the controller, in relation to the data of the interested party, processed by him/her, at any time and upon request:

• Right of access: the right of the data subject to obtain from the controller confirmation of the processing of his or her data and, in addition, to request access to his or her personal data.
• Right to rectification: the right of the data subject to ensure that his or her personal data is accurate and up-to-date, if necessary.
• Right to erasure or oblivion: the right of the data subject to request the controller to erase his or her personal data without undue delay.
• Right to object and restriction of processing: the right of the owner to object to the processing of their data and even to restrict it if they so wish.
• Right to data portability: the right of data subjects to obtain their information in a structured, machine-readable format or to transfer their data to another organisation, if possible.
• Right to information: the right of the owner to be informed about how and why their personal data is being processed.
• Right to notification: In the event of a data breach, data subjects must be informed within 72 hours of their attention to the breach.

Please contact MPY TOKEN’s Data Protection Officer if you have any questions about how we process your personal data or if you wish to exercise any of your rights in relation to your personal data.

The contact of the person in charge is the support address support@mpytoken.com

If, despite MPY TOKEN’s commitment and efforts to protect your personal data, you discover that your data privacy rights have been violated, we recommend that you first contact MPY TOKEN to resolve any issues.

5. UPDATING THIS POLICY

MPY TOKEN may modify, at any time, this Privacy Policy, due to changes/updates to its platform or associated technologies, as well as, whenever it deems necessary, in order to improve and enhance the services provided.

If there are updates to this document, MPY TOKEN will notify the USER through the tools available on the websites, applications and services provided and/or means of contact provided by the USER. The USER will be bound to the new one we have of this document from the delivery of the notification about the updates.

The new Privacy Policy will come into force 10 (ten) days after its publication on the website. Within 5 (five) days after the publication of the new version, the USER must communicate by email if they do not agree with the modified terms. In this case, the contractual relationship will cease to exist, as long as there are no outstanding bills or debts. If there is no manifestation within the stipulated period, it is understood that the USER has accepted the new terms of the Privacy Policy and the contract will continue to bind the parties.

6. HOW TO CONTACT US

If you have any questions or concerns regarding MPY TOKEN’s Privacy Policy or any practices described herein, please contact us via the “CONTACT” tab on the MPY TOKEN website.  In order for your application to be properly reviewed by us, it must contain at least the following information:

• Full name;
• Type and number of identification document;
• Contact phone number;
• email (the same used in the MPY TOKEN Registry);
• description of the question or reasons for any request.